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This seminar is great for all collection department employees as well as lending officers and office management.
It makes no difference how long you've been in the business,
Everyone will learn valuable tools to become better, more efficient collectors.

Seminar Agenda

9:00am -10:30am
Basic Fundamentals of Telephone Collection
10:30 - 10:45am
Break
10:45 - NoonBasic Fundamentals continued
Noon - 1:00pmLunch
1:00pm - 2:00pmFair Debt Collection Practices Act
2:00pm - 3:00pmHow to Improve Your Collection Department
Top 12 Collection Tips
3:00pm - 3:15pmBreak
3:15pm - 4:30pmThe Working of the Members Delinquent Accounts
All attendees are asked to bring one of their own delinquent
accounts to the session. Any problem account is fine.
The attendees must bring all information surrounding the
account (due dates, phone #'s, copy of credit app, etc.).
We will work these accounts together as a group over a
speakerphone.
DON'T WORRY ABOUT PRIVACY OR
FAIR DEBT VIOLATIONS, WE USE FIRST NAMES ONLY

CALL US TODAY FOR SEMINAR PRICING

1(812)944-0680

 
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11652 Majestic Way Elizabeth, IN 47117 (812)944-0680