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This seminar is great for all collection department employees as well as lending officers and office management.
It makes no difference how long you've been in the business,
Everyone will learn valuable tools to become better, more efficient collectors. Seminar Agenda 9:00am -10:30am
| Basic Fundamentals of Telephone Collection
| 10:30 - 10:45am
| Break
| | 10:45 - Noon | Basic Fundamentals continued | | Noon - 1:00pm | Lunch | | 1:00pm - 2:00pm | Fair Debt Collection Practices Act | | 2:00pm - 3:00pm | How to Improve Your Collection Department
Top 12 Collection Tips | | 3:00pm - 3:15pm | Break | | 3:15pm - 4:30pm | The Working of the Members Delinquent Accounts
All attendees are asked to bring one of their own delinquent
accounts to the session. Any problem account is fine.
The attendees must bring all information surrounding the
account (due dates, phone #'s, copy of credit app, etc.).
We will work these accounts together as a group over a
speakerphone. DON'T WORRY ABOUT PRIVACY OR
FAIR DEBT VIOLATIONS, WE USE FIRST NAMES ONLY |
CALL US TODAY FOR SEMINAR PRICING 1(812)944-0680 |
Seminar Agenda 
